In addition to numerous features such as viewing order status, changing addresses, adding notes, and querying payment methods, users can easily learn store-specific details (such as working hours, shipping company, contact information, and many other features).
Unlock the full potential of your customer service with Aion Assists – Customer Service Premium packages and gain access to all premium features.
You can view conversations between your assistant and customers, easily access customer data, summarize the entire session with a single click, and activate and personalize nearly 100 features of your fully automated AI-powered chatbot.
The Aion Assists plugin allows customers/users to ask questions and receive answers in all languages globally on the front end. It prioritizes your customer’s inquiries with a human-like attitude, correctly interpreting and responding even if the customer makes critical spelling and grammatical errors. Additionally, your plugin features an admin panel translated into six languages: English, German, Italian, Spanish, French, and Turkish. This enables stronger data management capabilities.
This plugin utilizes a third-party service, Aion Assists, for certain functionalities. Below are the details of how this service is used:
Authentication Endpoint:
Settings Endpoint:
Preferences Endpoint:
Sessions Endpoint:
Get Sessions Endpoint:
Get Messages Summary Endpoint:
Start Session Endpoint:
Customer Endpoint:
It’s important for users to be aware of this integration for transparency and legal compliance. Please review the terms of use and privacy policies of Aion Assists. Privacy Policy.