Chat n Click allows you to connect with website visitors through their favorite social channels by displaying a floating chat icon at the bottom of your site. With features like auto-reply, widget customization, and social user availability, you can ensure seamless communication and enhance visitor engagement across multiple platforms.
PRO
Features
Click n Chat (Chat Widget Integration)
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Social User Profiles Management:
- Multi-Platform Support: Create and manage social user profiles across various platforms such as WhatsApp, Telegram, Facebook, Messenger, Skype, Instagram, Snapchat, Viber, Line, Email, SMS, Google Maps, TikTok, Slack, LinkedIn, and VK. This allows you to connect with your audience on their preferred communication channels.
Customizable Profile Details: For each social user profile, you can define specific details including: - Social Type: Specify the platform (e.g. WhatsApp, Telegram).
- Social Name/Number: Enter the users contact number or social media handle.
- Agent Name: Assign a representative or agent to the profile.
- Icon: Choose a representative icon for each platform to make it easily recognizable.
- Designation: Include the agents role or title for added professionalism.
- Description: Provide a brief overview or message that describes the agent or purpose of the profile.
- Activation/Deactivation: Easily activate or deactivate individual profiles without deleting them, giving you control over which profiles are live on your site.
- Sortable Profiles: Drag and drop profiles to reorder them, automatically updating their display position in the widget. This ensures that the most relevant or frequently used profiles appear first.
- Available times for each weekday.
- Multi-Platform Support: Create and manage social user profiles across various platforms such as WhatsApp, Telegram, Facebook, Messenger, Skype, Instagram, Snapchat, Viber, Line, Email, SMS, Google Maps, TikTok, Slack, LinkedIn, and VK. This allows you to connect with your audience on their preferred communication channels.
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Widget Integration:
- Individual Social User Widgets: Each social user profile is represented as a widget that can be displayed on your website. These widgets are designed to be visually appealing and highly functional.
- Bottom-Right Popup Widget: All active social user widgets are conveniently displayed in a popup that appears at the bottom right of your site. This keeps your site uncluttered while providing easy access to social profiles.
- Interactive User Engagement: When users click on a widget, the corresponding social media platform or messaging service opens in a new window with the social name and URL pre-filled. For instance, clicking on a WhatsApp widget will directly open a chat window with the specified number, facilitating instant communication.
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Chat Popup with Auto-Reply Feature:
- Auto-Reply Functionality: Enhance user engagement by setting up automatic replies that respond based on predefined queries or keywords. This feature ensures that users receive prompt replies even when you are not available.
- Matching by Percentage: The auto-reply system calculate the similarity between the users input and the predefined keywords, ensuring relevant responses are triggered by closely matching queries.
- Query, Keyword, and Message Fields: Define specific queries and their corresponding auto-replies, allowing you to customize responses based on user input.
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Extensive Customization Options:
- Popup Header Customization: Adjust the popup headers padding, text color, text content, and border style to match your websites design and branding.
- Popup Display Options: Choose between a popup widget that displays all active social users or an auto-reply chatbox, providing flexibility in how you engage with your site visitors.
- Icon Selection: Customize the popup by selecting from a range of icons that represent the different social platforms or messaging services.
- Pre-Defined Widget Styles: Select from a variety of pre-defined widget styles to ensure that the social user widgets align with your sites overall aesthetic.
- Custom Greeting Messages: Update and personalize the chatbox greeting message to make users feel welcomed and engaged from the moment they interact with the chat.
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User-Friendly and Accessible:
- Intuitive Interface: The plugin offers a user-friendly interface that makes it easy to create, manage, and customize social user profiles and widgets.
- Responsive Design: The widgets and popups are designed to be fully responsive, ensuring a seamless user experience across all devices, including desktops, tablets, and mobile phones.
- Cross-Browser Compatibility: The plugin is compatible with all major web browsers, ensuring consistent functionality and appearance for all users.
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Enhanced Communication and Engagement:
- Centralized Communication: Chat n Click serves as a central hub for all your communication channels, making it easier for your audience to reach you through their preferred platform.
- Boosted Engagement: By providing multiple contact options and responsive auto-replies, the plugin helps boost user engagement and satisfaction, leading to better customer interaction and potential conversions.
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Google Analytics
- Google Analytics 4 and Universal Analytics (Analytics 3) track widget clicks in your WordPress plugin, providing insights on user interactions and engagement.
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Future-Proof and Extensible:
- Regular Updates: The plugin is regularly updated to ensure compatibility with the latest versions of WordPress and the supported social platforms.
- Extensible Architecture: Developers can extend the plugins functionality through hooks and filters, allowing for further customization and integration with other tools and services.
Why Choose Chat n Click? Chat n Click offers a comprehensive solution for businesses and website owners looking to enhance their communication capabilities. With support for a wide range of social platforms, customizable widgets, and advanced auto-reply features, this plugin is designed to meet the needs of modern websites that prioritize user engagement and accessibility.
By integrating Chat n Click, you can streamline your communication channels, improve user satisfaction, and maintain a professional online presence across multiple platforms.
