GrooveAlly for Infusionsoft creates a valuable integration that will allow Infusionsoft information to appear inside a Groove contact’s profile.
This is extremely beneficial in customer service situations. Whenever someone sends you an email, you can see exactly which Infusionsoft tags they have. There is also a link that goes directly to their Infusionsoft profile, enabling you to look a little deeper into their account quickly and efficiently.
This Groove-Infusionsoft integration can maximize the efficiency of your customer service by eliminating much of the search time associated with product-related questions.
With the integration, answering questions is so much simpler….and you’ll have a much easier time connecting them with other services that might be a good fit.
