The plugin Kwik Support is a is a simple chat script for the admin dashboard of your WordPress website. It provides a simple way for clients to communicate with the site developer and maintains a log of those communications.
Kwik Support functions best as a reference for specific site features your clients can refer to rather than relying on lengthy emails where information can be repeated. Developers can post how-to videos and links in their reply to customer questions.
Email notifications of new support requests
tinyMCE support
Ability to embed media in the replies
Chat log
To Do:
Developer Branding
Enhanced Notifications
CHANGE LOG:
Version .9.3
fixed wp_enqueue_script bug
Version .9
Added TinyMCE
Version .8
Email Notifications
Ajax logs