NinjaTeam Click to Chat plugin comes with multiple chat apps and messaging platforms to allow your customers to click to contact support.
With this WP Support All-in-One Floating Widget Plugin, you can create a click to chat button on the corner of your website. When clicked or tapped, this floating button expands into various chat apps so that your customers can choose the one they prefer.
This WordPress Support All-in-One Floating Widget enhances the customer experience on your site by offering multiple ways to get in touch:
Email
Phone
WhatsApp
Instagram
Facebook Messenger
Facebook page
Facebook group
Telegram account & Telegram channel
Skype
Line
Viber
Snapchat
WeChat
KakaoTalk
Zalo
Extra phone number
Custom links
Link to Google Maps shop location, address, Google Business Profile, etc.
Link to review platforms like Tripadvisor, Yelp, Amazon, Lieferando , and more!
User interface features:
Drag & drop interface: Easily move apps up and down
Custom link/app: Add your own icons or links to other social chat platforms
Display options: Display at the right or left corner
Customizable design: Quickly adjust padding, effects, and colors
Multiple languages supported: English, German, Spanish, Italian, French, Japanese, etc.
RTL supported: Hebrew, Arabic, Persian, Kurdish, etc.
π HOW IT WORKS
After activating the plugin, you don’t need to fill in any license. Just go to Click to Chat menu, choose the apps you want to show. For each app/platform, you need to enter the URL or username accordingly.
In the Display tab, you can show the floating button on all WordPress pages or your selected pages. You can tweak the design or use your custom icon to make the button stand out or fit with your theme color profiles.
It allows your visitors to start a conversation quickly and assists your customer relationship management (CRM):
Live chat: Helps customers chat with support agents in real-time, enabling them to get quick responses to their queries.
Ticketing system: Allows customers to submit support tickets, which are then assigned to support agents who can work on them and provide timely responses.
Contact forms: Provides a simple way for customers to get in touch through the app they are using.
Social media integration: Collect your leads on various social media platforms.
π TYPICAL USE CASES
Floating contact button for brands, ecommerce sites, online stores
Help chat button for schools, courses, e-learning centers
Connect button for forums, communities, dating sites
Floating action button for market research companies, non-profit organizations
Call to action for marketing and other promotion campaigns