Created by: Usersnap
Usersnap is a feedback platform that helps companies to collect, manage, analyze and share feedback along the product development lifecycle (QA, UAT, Customer Feedback, measuring CX). Some of our customers are the biggest brands in the world like Facebook, Microsoft, Canva, and Instacart.
Enhance your website’s feedback process with the leading customer feedback software designed to streamline issue collection and micro survey delivery through convenient floating widgets. Seamlessly integrate Usersnap into your WordPress site with our optimized plugin, requiring minimal coding for quick implementation. After installation, effortlessly customize your widgets via the Usersnap project dashboard.
Efficiently gather valuable feedback directly on your website with annotated screenshots and screen recordings, ensuring a smooth and insightful user experience. Automatically capture user details and technical context with each response, providing essential insights for prioritizing features and crafting effective solutions.
Product and development teams utilize Usersnap visual feedback tools perfect in all stages of the product development lifecycle:
* Collecting feature requests and polls to prioritize user needs
* Quality assurance (QA) communication between designers and developers
* User acceptance testing (UAT) with an easy to use bug tracking widget
* Evaluating user experience (UX) and customer experience (CX) through metrics like Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES)
Maximize the impact of feedback and enhance your product development process with Usersnap.
Make feedback matter.
Usersnap empowers startups to enterprises in avoiding product development failures and building solutions that matter, all with the clarity of customer feedback.
And more. Check out all of Usersnap’s features.
Experience a streamlined feedback process: Usersnap simplifies feedback collection with detailed bug reports featuring screen captures, annotations, voice feedback, and automated metadata.
Seamlessly integrate first-hand user feedback into your daily workflows with over 5000+ integrations, including Jira, Zendesk, Slack, and Asana. Empower your teams with insights from the user’s perspective to effectively address key challenges.
Gain valuable insights into user behaviors with targeted and segmented interactive micro-surveys, boosting response rates by up to 50%. Elevate your feedback strategy to drive higher user adoption rates and project success.
Unlock the full potential of your workflow by effortlessly connecting Usersnap with over 5,000 existing software tools. Streamline collaboration, enhance productivity, and accelerate your projects with seamless integration.
We at Usersnap are always here to help. Any questions unanswered? Check out our Usersnap help center or get in touch with us.
Install and collect feedback with Usersnap for free.