“Wc Cancel Order” helps you to manage order cancellation functionality in a WooCommerce-based online store. Customers can request order cancellation with some details from the “My Account” order page. Store admins will receive a cancellation request for the order and will be able to respond in the “WC Cancel” area.
Basic Features
š¹ Customers can send order cancellation requests to the admin with cancellation details.
š¹ The admin will receive an email notification for the request sent by the customer.
š¹ Admin can respond to cancellation requests received in WC Cancel Area.
š¹ The customer will receive an email notification if the cancellation request is approved or declined.
š¹ Allow guest users to send cancellation request by unique link they receive in order email.
š¹ Allow cancellation request only when order have specific order status.
š¹ Choose whether to make the cancellation reason input required or optional.
š¹ Display the customer note in the cancellation request popup.
š¹ Translation ready.
Premium Features
✅ Allow the option for cancellation requests and direct cancellations with a specific order status.
✅ Automatically assign a specific order status when the cancellation request is approved.
✅ Automatically assign a specific order status when the cancellation request is declined.
✅ Enable cancellation requests for specific user roles.
✅ Allow the admin to define cancellation reason options and display them as radio buttons in the cancellation request popup.
✅ Choose whether to make the cancellation reason radio button required or optional, or to disable the cancellation reason radio buttons completely from the admin settings.
✅ Display an additional text input when a specific cancellation reason radio button is selected, or display it for all options.
✅ Choose whether to make the additional text input required or optional, or to disable it completely from the admin settings.
✅ Hide the cancellation request button after a certain period of time following the order (with options for minutes, hours, days, months, and years).
✅ Supports Ultimate Member – WooCommerce plugin.
✅ Supports the WooCommerce Subscriptions plugin, allowing customers to send cancellation requests for their active subscriptions.
✅ Pro Support.
