Transform your WooCommerce store’s customer service with the WooCommerce Cancel / Return Orders plugin. This powerful tool enables users to request order cancellations and returns with ease. Admins have full control to approve or reject these requests, ensuring smooth and effective management.
Premium version | Documentation | Support | Demo
Features
- Effortless Order Management: Customers can easily cancel or return their orders with just a click, right from the Order Details page or their Account Orders list.
- Flexible Order Status: Define custom statuses to give customers the ability to cancel or return orders at the right moments.
- Multiple Reasons: Provide customers with a variety of predefined cancellation or return reasons, plus an option to add their own for a more personalized experience.
- Cancellation/Return Timer: Set a time limit for cancellations or returns, ensuring you stay in control of the process.
- Approval Workflow: Enable an approval system so store managers can approve or deny cancellation and return requests, ensuring smooth operations.
- One-Click Reorders: Let customers quickly reorder past purchases with a single click for ultimate convenience.
- Customized Emails: Keep both store managers and customers informed with fully detailed email notifications for every cancellation, return, and request, ensuring clear communication at every step.
- Total Control for Admins: Seamlessly manage all settings and customer requests for cancellations or returns directly from the admin panel, giving you full oversight.
Premium Features
- Actionable Email Buttons: Add buttons in email notifications so customers can easily take actions, such as cancelling, returning, or managing their orders, directly from their inbox for a seamless experience.
- Return Attachments: Require customers to upload specific file types, like photos or videos, for return requests, with customizable limits on the number of files.
- No File Storing: Save server space by not storing attachments on your hosting; files are simply sent directly via email without being saved on your site.
- Responsive Support & Suggestions: Enjoy quick and reliable responses to your needs. We’re always ready to implement features you request and offer personalized suggestions to enhance your experience.
Explore the Premium version here
