[{"name":"Banckle Helpdesk","slug":"banckle-helpdesk","version":"1.0","author":"Imran Anwar,Masood Anwer","author_profile":"https://profiles.wordpress.org/imranwar/","requires":"2.0.2","tested":"3.9.40","requires_php":false,"requires_plugins":[],"rating":0,"ratings":{"1":0,"2":0,"3":0,"4":0,"5":0},"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"downloaded":1291,"last_updated":"2014-05-07 9:40am GMT","added":"2014-05-07","homepage":"http://banckle.com","sections":{"description":"

Banckle Helpdesk Features

Helpdesk Automation – Invisible to Customers
\nLeverage the benefits of help desk automation, without your customers having to go through any changes. Send responses from the Banckle.Helpdesk web app, get delivered as simple and personalized emails to your customers..

Seamless Multiple Mailbox Integration
\nSet up multiple support and service emails under a single online help desk account. The Banckle.Helpdesk app automatically organizes all incoming emails to their respective mailbox folders.

Collaborative Team Inbox
\nBanckle.Helpdesk becomes your collaborative Inbox, allows all team members to be on the same page with consolidated email communication. Improved productivity with online ticket system assignment and tracking features.

Real Time Helpdesk Activity Reporting
\nStay informed with real time customer support activities. View at a glance status of all the integrated mailboxes or get detailed insights to intelligent statistics.

Developer Friendly APIs
\nUse a set of powerful web help desk APIs and build your own online helpdesk software functions right into your own applications.

Platform Independence
\nFully compatible with Windows, Mac and Linux systems running a recent version of major web browsers. No software to download, 100% web based help desk software, run from any location at any time.

\n","installation":"

From the Archive

Extract all files from the banckle-Helpdesk ZIP archive.
Upload the extracted banckle-Helpdesk folder to the /wp-content/plugins/ directory.
Activate the plugin through the Plugins menu in WordPress.

From the WordPress admin

Download the Banckle Helpdesk widget for WordPress.
Sign into your WordPress website admin.
On the left menu click Plugins. The Plugins screen displays.
Click Add New. The Install Plugins screen is displayed.
Click Upload.
Provide the path or browse to the plugin files you downloaded earlier.
Click Install Now. The widget is successfully installed.
Click Activate Plugin. The widget is successfully activated and now is ready to make it available on your website.

\n","faq":"

How to get Banckle Helpdesk widget code?

How can I get detailed help

Contact us by various means as mentioned on our Contact Us page. Our live customer support team will be glad to assist you.

\n","changelog":"

First Version

\n"},"short_description":"Banckle Helpdesk Wordpress widget provide personalized customer support services with web based ticketing management system.","download_link":"https://downloads.wordpress.org/plugin/banckle-helpdesk.1.0.zip","screenshots":[],"tags":{"banckle":"banckle","helpdesk":"helpdesk","live-customer-support":"live customer support","live-help":"live help","live-help-button":"live help button","live-help-plugin":"live help plugin","live-help-widget":"live help widget","live-support":"live support","live-support-chat":"live support chat","live-support-plugin":"live support plugin","live-support-software":"live support software","live-support-widget":"live support widget","livechat":"livechat","livechat-widget":"livechat widget","livehelp":"livehelp","livehelp-button":"livehelp button","livehelp-software":"livehelp software","livesupporti":"livesupporti","online-chat":"online chat","online-customer-chat":"online customer chat","online-customer-support":"online customer support","online-live-chat":"online live chat","online-support":"online support","wordpress-plugin":"wordpress plugin"},"versions":{"1.0":"https://downloads.wordpress.org/plugin/banckle-helpdesk.1.0.zip","trunk":"https://downloads.wordpress.org/plugin/banckle-helpdesk.zip"},"donate_link":"","icons":{"default":"https://s.w.org/plugins/geopattern-icon/banckle-helpdesk.svg"}}]

livehelp software

Banckle Helpdesk

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